Full program description

Manage Cross Functional and Culturally Diverse Teams

What's In It For Me

  • Manage workplace diversity
  • Create a positive work environment 
  • Establish effective system in workplace

Course Overview

Acquire the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution.

Course Duration

16 Hours

Certification Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)

Course Objectives

On completion of this unit, the participant will be able to perform the following:

1. Assess diversity issues that have implications on a work team working towards common goals and objectives
2. Align diverse work teams towards common goals and objectives
3. Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy
4. Establish a positive work culture in a diverse work team
5. Moderate diverse perspectives and opinions across team members from different disciplines and cultures
6. Establish a system to facilitate communication among members within a diverse work team

Pre-requisites

There are no entry requirements. However, Learners are assumed to:

  • Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
  • Be able to manipulate numbers at a proficiency level not lower than the ES WSQ Workplace Numeracy (WPN) level 

Medium of Instruction & Trainer

1:20

Price

Course Fee Payable 

Individual Pricing

w/o GST

w GST

 Course Fee

$500.00

$535.00

SkillsFuture Funding, >=21 yrs old

$260

$295.00

SkillsFuture Funding, >=40 yrs old

$50

$85.00

WTS Funding (95%)

$25.00

$60.00

Corporate Pricing

Non-SME

w/o GST

w GST

Course Fee

$500.00

$535.00

SkillsFuture Funding, >=21 yrs old

$260

$295.00

SkillsFuture Funding, >=40 yrs old

$50

$85.00

WTS Funding (95%)

$25.00

$60.00

SME

w/o GST

w GST

Course Fee

$500.00

$535.00

Enhanced Training Support for SMEs Companies (90%)**

$50

$85.00

WTS Funding (95%)

$25.00

$60.00

Prices does not include pre & post assessment fees and subject to GST and other LHUB miscellaneous fees

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes

MCFCD