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Working in a Team (ES WSQ - Work in a Team) is a Program

Working in a Team (ES WSQ - Work in a Team)

Time limit: 16 days

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Full program description

Working in a Team (ES WSQ - Work in a Team)

What's In It For Me

  • Able to apply effective communication techniques to maintain open communication
  • Resolve issues and concerns
  • Provide support to team members to achieve individual and team goals

Course Overview

Participants who attend this course will learn to develop abilities to work and communicate effectively in a diverse team environment and negotiate for mutually beneficial outcomes. Roles, rules and relationships of members in a team and stages of team building will be discussed.

Who Should Attend

The job role(s)/ occupations that this unit would be relevant to may include those whose skills, knowledge and work activities undertaken are represented by the level of complexity that fits into the following description:

Nature of Skills and Knowledge:
  • For performing a narrow range of basic and routine work activities under a predictable work context.
  • Mainly factual and procedural
Nature of Work Activities:
  • Performed under clearly specified boundaries and close supervision
  • Requires minimal judgement
  • Some accountability
  • Rely on standard operating procedures to solve problems

Course Duration

16 Hours

Certification Obtained and Conferred by

Certificate of Attendance from NTUC LearningHub Pte Ltd

Mapped to ES WSQ - Work in a Team

Course Objectives

On completion of this unit, the learner will be able to apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals while taking into consideration diversity issues. 


There are no entry requirements. However, Learners are assumed to:

  • Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4. 

Funding Information

Course reference code in SkillsConnect:

  • For Training Grant application, please use the following reference code.

Reference code: CRS-Q-0023870-ES

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course, complete the exam with a pass or competent result.
  • Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

  • Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.
  • Training Grant number is to be submitted together with the registrations.
  • Online applications are not applicable for companies applying funding with Absentee Payroll.
  • Payment for the course must be using company cheque or via GIRO.
  • For more information on SDF Training Grant application, please click HERE

Union Training Assistance Programme (UTAP):

Course may be applicable for UTAP funding. Please contact sales consultants for more information.


Course Fee Payable 
Individual Pricing w/o GST w GST
 Course Fee $300.00 $321.00
SkillsFuture Funding, >=21 yrs old $60 $81.00
SkillsFuture Funding, >=40 yrs old $30 $51.00
WTS Funding (95%) $15.00 $36.00
Corporate Pricing
Non-SME w/o GST w GST
Course Fee $300.00 $321.00
SkillsFuture Funding, >=21 yrs old $60 $81.00
SkillsFuture Funding, >=40 yrs old $30 $51.00
WTS Funding (95%) $15.00 $36.00
Course Fee $300.00 $321.00
Enhanced Training Support for SMEs Companies (90%)** $30 $51.00
WTS Funding (95%) $15.00 $36.00

Prices does not include pre & post assessment fees and subject to GST and other LHUB miscellaneous fees

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes