Part 1 – Establish rapport and maintain relationship with client

• Greet client warmly and conduct self-introduction appropriately at beginning of meeting
• Build rapport and maintain relationship with client by applying effective communication techniques and interpersonal skills
• Establish concerns of client by applying emphatic response techniques
• Ensure that privacy and confidentiality of client is maintained
• Report any required information in accordance with privacy and confidentiality guidelines

Part 2 – Prepare to assist elderly client to meet basic needs

• Identify any potential risk situations to the personal safety of self and the elderly _ьclient
• Assist in managing risk through the use of appropriate methods including the use of appropriate personal protective equipment (PPE) required for assisting client in activities and proper hand-washing to prevent infections

Part 3 – Assist elderly client in oral feeding

• Prepare utensils and equipment for feeding activities
• Prepare food for client according to hygiene standards
• Explain clearly and communicate effectively to senior clients about the planned feeding activities
• Assist client into a comfortable position before proceeding with feeding activities
• Assist client in cleaning up self after meal and ensure that client is in a comfortable and upright position for appropriate period of time to aid in digestion
• Report feeding activities and highlight any abnormalities observed in client’s condition including feeding difficulties

Part 4 –  Transfer the elderly client with or without mobility equipment to prevent falls

• Explain clearly and communicate effectively to senior clients about the purpose and process of transfer
• Assess risks and take precautionary measures prior to performing transfer of client to prevent falls taking into consideration the profile and conditions of client
• Carry out proper preparation before carrying out the transfer with appropriate transfer techniques
• Ensure that client is comfortable and unhurt after the transfer and report any abnormalities observed in client’s condition

Part 5 –  Assist the elderly client in toileting

• Carry out proper preparation taking into consideration the senior client’s gender and _ьtoileting need before assisting the client in a timely manner
• Assist client to ensure proper positioning
• Assist client in cleansing relevant areas of body in accordance with hygiene standards
• Dispose waste and clean toileting equipment in accordance with safety and _ьhygiene guidelines
• Record and report amount and nature of body waste and/or any abnormalities observed in client’s condition