Full program description

WSQ Assist Clients To Meet Basic Hygiene Needs

What's In It For Me

  • To establish rapport and maintain relationship with client.
  • To prepare to assist client to meet basic needs.
  • To transfer client with or without mobility equipment to prevent falls.

Course Overview

This course has been specifically designed for learners without a background in the Community and Social Services (Client Services) – Eldercare industry.

The course content and examples are designed to provide entry-level care workers with an overview of the responsibilities providing basic care to the seniors. Learners will be guided through a practice-oriented and experiential learning process to become more aware and experience the true meaning of what it takes to:

  • Communicate effectively with senior clients who are facing normal challenges of an aging body
  • Assist these senior clients meet their basic hygiene needs and to perform their Activities of Daily Living (ADLs) in a safe and comfortable manner. Such ADLs include eating, mobility and transfer, fall prevention, toileting.

Who Should Attend

Entry-level care workers without a background in the Community and Social Services (Client Services) – Eldercare industry.

Course Duration

Full Time Course

Training / Lecture Hours: 15 Hours

Assessment / Exam Hours: 1 Hour

Course Outline

Part 1 – Establish rapport and maintain relationship with client

  • Greet client warmly and conduct self-introduction appropriately at beginning of meeting
  • Build rapport and maintain relationship with client by applying effective communication techniques and interpersonal skills
  • Establish concerns of client by applying emphatic response techniques
  • Ensure that privacy and confidentiality of client is maintained
  • Report any required information in accordance with privacy and confidentiality guidelines

Part 2 – Prepare to assist elderly client to meet basic needs

  • Identify any potential risk situations to the personal safety of self and the elderly _ьclient
  • Assist in managing risk through the use of appropriate methods including the use of appropriate personal protective equipment (PPE) required for assisting client in activities and proper hand-washing to prevent infections

Part 3 – Assist elderly client in oral feeding

  • Prepare utensils and equipment for feeding activities
  • Prepare food for client according to hygiene standards
  • Explain clearly and communicate effectively to senior clients about the planned feeding activities
  • Assist client into a comfortable position before proceeding with feeding activities
  • Assist client in cleaning up self after meal and ensure that client is in a comfortable and upright position for appropriate period of time to aid in digestion
  • Report feeding activities and highlight any abnormalities observed in client’s condition including feeding difficulties

Part 4 –  Transfer the elderly client with or without mobility equipment to prevent falls

  • Explain clearly and communicate effectively to senior clients about the purpose and process of transfer
  • Assess risks and take precautionary measures prior to performing transfer of client to prevent falls taking into consideration the profile and conditions of client
  • Carry out proper preparation before carrying out the transfer with appropriate transfer techniques
  • Ensure that client is comfortable and unhurt after the transfer and report any abnormalities observed in client’s condition

Part 5 –  Assist the elderly client in toileting

  • Carry out proper preparation taking into consideration the senior client’s gender and _ьtoileting need before assisting the client in a timely manner
  • Assist client to ensure proper positioning
  • Assist client in cleansing relevant areas of body in accordance with hygiene standards
  • Dispose waste and clean toileting equipment in accordance with safety and _ьhygiene guidelines
  • Record and report amount and nature of body waste and/or any abnormalities observed in client’s condition

Mode of Assessment

Mode of Assessment: Practical assessments and oral questioning

Training Methodology: Lectures, role plays

Certification Obtained and Conferred by

Upon completion of the course, a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued.

Course Objectives

At the end of the programme, participants will be able to:

  • Establish rapport and maintain relationship with client
  • Prepare to assist client to meet basic needs
  • Assist client in oral feeding
  • Transfer client with or without mobility equipment to prevent falls
  • Assist client in toileting

Pre-requisites

GCE 'N' Level English (Min. Grade C6)

Medium of Instruction & Trainer

Medium of Instruction: English

Trainer : Trainee Ratio

1 : 20

Funding Information

Skills Development Fund (SDF) and SkillsFuture Funding:

·  Participants must attend at least 75% of the course, complete the exam with a pass or competent result.

·  Online applications are not applicable for companies applying funding with Absentee Payroll.

·  Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

·  Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.

·  Training Grant number is to be submitted together with the registrations.

· Payment for the course must be using company cheque or via GIRO.

·  For more information on SDF Training Grant application, please click here

Course reference code in SkillsConnect:

·  English: CRS-Q-0028027-CS

Union Training Assistance Programme (UTAP):

·  NTUC members enjoy benefit of up to $250 each year when you sign up for courses with NTUC Learninghub. 

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Price

Individual Pricing

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

SkillsFuture Funding, >=21 yrs old

S$57.60

S$77.76

SkillsFuture Funding, >=40 yrs old

S$28.80

S$48.96

WTS Funding (95%)

S$14.40

S$34.56

Corporate Pricing

Non-SME

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

After SDF Funding for non-SMEs Companies (50%)*

S$57.60

S$77.76

SkillsFuture Funding, >=40 yrs old

  S$28.80

  S$48.96

WTS Funding (95%)

S$14.40

S$34.56

SME

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

After Enhanced Training Support for SMEs Companies (90%)**

  S$28.80

S$48.96

WTS Funding (95%)

S$14.40

S$34.56

*Absentee Payroll of 80% of basic hourly salary, capped at $4.50 per hour.

** Absentee Payroll of 80% of basic hourly salary, capped at $7.50 per hour.

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes.
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