Part 1 Establish rapport and maintain a relationship with the client

• Greet client warmly and conduct self-introduction appropriately at the beginning of a meeting
• Build rapport and maintain a relationship with the client by applying effective communication techniques and interpersonal skills
• Establish concerns of the client by applying emphatic response techniques
• Ensure that privacy and confidentiality of the client is maintained
• Report any required information in accordance with privacy and confidentiality guidelines

Part 2 Prepare to assist an elderly client to meet basic needs

• Identify any potential risk situations to the personal safety of self and the elderly _client
• Assist in managing risk through the use of appropriate methods including the use of appropriate personal protective equipment (PPE) required for assisting a client in activities and proper hand-washing to prevent infections

Part 3 Assist elderly client in oral feeding

• Prepare utensils and equipment for feeding activities
• Prepare food for client according to hygiene standards
• Explain clearly and communicate effectively to senior clients about the planned feeding activities
• Assist client into a comfortable position before proceeding with feeding activities
• Assist client in cleaning up self after a meal and ensure that the client is in a comfortable and upright position for an appropriate period of time to aid in digestion
• Report feeding activities and highlight any abnormalities observed in clients condition including feeding difficulties

Part 4  Transfer the elderly client with or without mobility equipment to prevent falls

• Explain clearly and communicate effectively to senior clients about the purpose and process of transfer
• Assess risks and take precautionary measures prior to performing the transfer of client to prevent falls taking into consideration the profile and conditions of the client
• Carry out proper preparation before carrying out the transfer with appropriate transfer techniques
• Ensure that the client is comfortable and unhurt after the transfer and report any abnormalities observed in clients condition

Part 5  Assist the elderly client in toileting

• Carry out proper preparation taking into consideration the senior clients gender and _toileting need before assisting the client in a timely manner
• Assist client to ensure proper positioning
• Assist client in cleansing relevant areas of the body in accordance with hygiene standards
• Dispose of waste and clean toileting equipment in accordance with safety and _hygiene guidelines
• Record and report the amount and nature of body waste and/or any abnormalities observed in clients condition