Full program description

(Core) WSQ Assist Clients To Meet Basic Hygiene Needs

What's In It For Me

  • To establish rapport and maintain relationship with client.
  • To prepare to assist client to meet basic needs.
  • To transfer client with or without mobility equipment to prevent falls.

Course Overview

This course has been specifically designed for learners without a background in the Community and Social Services (Client Services) Eldercare industry.

The course content and examples are designed to provide entry-level care workers with an overview of the responsibilities providing basic care to the seniors. Learners will be guided through a practice-oriented and experiential learning process to become more aware and experience the true meaning of what it takes to:

  • Communicate effectively with senior clients who are facing normal challenges of an aging body
  • Assist these senior clients meet their basic hygiene needs and to perform their Activities of Daily Living (ADLs) in a safe and comfortable manner. Such ADLs include eating, mobility and transfer, fall prevention, toileting.

Who Should Attend

Entry-level care workers without a background in the Community and Social Services (Client Services) Eldercare industry.

Course Duration

Full Time Course

Training / Lecture Hours: 15 Hours

Assessment / Exam Hours: 1 Hour

Course Outline

Part 1 Establish rapport and maintain relationship with client

  • Greet client warmly and conduct self-introduction appropriately at beginning of meeting
  • Build rapport and maintain relationship with client by applying effective communication techniques and interpersonal skills
  • Establish concerns of client by applying emphatic response techniques
  • Ensure that privacy and confidentiality of client is maintained
  • Report any required information in accordance with privacy and confidentiality guidelines

Part 2 Prepare to assist elderly client to meet basic needs

  • Identify any potential risk situations to the personal safety of self and the elderly _client
  • Assist in managing risk through the use of appropriate methods including the use of appropriate personal protective equipment (PPE) required for assisting client in activities and proper hand-washing to prevent infections

Part 3 Assist elderly client in oral feeding

  • Prepare utensils and equipment for feeding activities
  • Prepare food for client according to hygiene standards
  • Explain clearly and communicate effectively to senior clients about the planned feeding activities
  • Assist client into a comfortable position before proceeding with feeding activities
  • Assist client in cleaning up self after meal and ensure that client is in a comfortable and upright position for appropriate period of time to aid in digestion
  • Report feeding activities and highlight any abnormalities observed in clients condition including feeding difficulties

Part 4  Transfer the elderly client with or without mobility equipment to prevent falls

  • Explain clearly and communicate effectively to senior clients about the purpose and process of transfer
  • Assess risks and take precautionary measures prior to performing transfer of client to prevent falls taking into consideration the profile and conditions of client
  • Carry out proper preparation before carrying out the transfer with appropriate transfer techniques
  • Ensure that client is comfortable and unhurt after the transfer and report any abnormalities observed in clients condition

Part 5  Assist the elderly client in toileting

  • Carry out proper preparation taking into consideration the senior clients gender and _toileting need before assisting the client in a timely manner
  • Assist client to ensure proper positioning
  • Assist client in cleansing relevant areas of body in accordance with hygiene standards
  • Dispose waste and clean toileting equipment in accordance with safety and _hygiene guidelines
  • Record and report amount and nature of body waste and/or any abnormalities observed in clients condition

Mode of Assessment

Mode of Assessment: Practical assessments and oral questioning

Training Methodology: Lectures, role plays

Certification Obtained and Conferred by

Upon completion of the course, a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued.

Course Objectives

At the end of the programme, participants will be able to:

  • Establish rapport and maintain relationship with client
  • Prepare to assist client to meet basic needs
  • Assist client in oral feeding
  • Transfer client with or without mobility equipment to prevent falls
  • Assist client in toileting

Pre-requisites

GCE 'N' Level English (Min. Grade C6)

Medium of Instruction & Trainer

Medium of Instruction: English

Trainer : Trainee Ratio

1 : 20

Funding Information

Skills Development Fund (SDF) and SkillsFuture Funding:

  Participants must attend at least 75% of the course, complete the exam with a pass or competent result.

  Online applications are not applicable for companies applying funding with Absentee Payroll.

  Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

  Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.

  Training Grant number is to be submitted together with the registrations.

 Payment for the course must be using company cheque or via GIRO.

  For more information on SDF Training Grant application, please click here

Course reference code in SkillsConnect:

  English: CRS-Q-0028027-CS

Union Training Assistance Programme (UTAP):

  NTUC members enjoy benefit of up to $250 each year when you sign up for courses with NTUC Learninghub. 

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

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Price

Individual Pricing

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

SkillsFuture Funding, >=21 yrs old

S$57.60

S$77.76

SkillsFuture Funding, >=40 yrs old

S$28.80

S$48.96

WTS Funding (95%)

S$14.40

S$34.56

Corporate Pricing

Non-SME

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

After SDF Funding for non-SMEs Companies (50%)*

S$57.60

S$77.76

SkillsFuture Funding, >=40 yrs old

  S$28.80

  S$48.96

WTS Funding (95%)

S$14.40

S$34.56

SME

w/o GST

w GST

Original Course Fee

S$288.00

S$308.16

After Enhanced Training Support for SMEs Companies (90%)**

  S$28.80

S$48.96

WTS Funding (95%)

S$14.40

S$34.56

*Absentee Payroll of 80% of basic hourly salary, capped at $4.50 per hour.

** Absentee Payroll of 80% of basic hourly salary, capped at $7.50 per hour.

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes.