Full program description

WSQ Supervise Security Officers

What's In It For Me

  • Supervisory skills for career progression.
  • Supervise junor officers at the workplace competently.
  • Be able to supervise emergency situations confidently.

Who Should Attend

This security training course is suitable for anyone who wants to start a career as a Security Supervisor or any Security officer who wants to upgrade themselves with supervisory skills for career advancement opportunities in the Security Industry.

Course Duration

20 Hours (2.5 Days Excluding Assessment)

Course Outline

  1. Study security operations procedures

    • Retrieve and study security operations procedures

    • Record relevant information for site inspection

    • List details of security operations procedures and formulate site inspection checklist

    • Ensure safety, security and confidentiality for all information

  2. Supervise direction of security officers

    • Schedule security officer duties effectively

    • Allocate security officer duties and responsibilities in a fair and equitable manner

    • Conduct briefing/roll call clearly and accurately before commencement of work

    • Take appropriate actions when encountering problems in supervision of security officers

  3. Supervise control of security officers

    • Use appropriate interpersonal skills to address problem

    • Take immediate/appropriate action to handle situation when security officers encounter problems/difficulties in carrying out duties

    • Maintain discipline of security officers and take appropriate action when necessary

    • Conduct coaching and counseling to assist them in meeting performance standard

    • Monitor security officers to ensure that required level of security service is maintained to meet client’s needs

  4. Supervise emergency situations

    • Brief security officers on organisational procedures to be adopted during emergencies

    • Check security duties to ensure they are performed in accordance

    • Review emergency site plan regularly

    • Take immediate action (on being informed of an emergency) to handle situation

Mode of Assessment

An assessment (a total of 2 hours 10 minutes) will be conducted at the end of the each module by POLWEL

Certification Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of Attendance from NTUC LearningHub®

Course Objectives

This course equips the security personnel with knowledge and skills to function in a supervisory role. Trainees will learn to supervise junior security officers and be able to apply them in their workplace.

Pre-requisites

  • Participants with the following competency ratings from the Employability Skills are eligible:
    • Listening/Speaking Min. Level 6
    • Reading/Writing  Min. Level 6
    • Numeracy   Min. Level 5

Medium of Instruction & Trainer

  • Lectures / Demonstrations / AV Presentations

  • Practical training and role plays

  • Oral and written questions and answers

Trainer : Trainee Ratio :  1:20

Funding Information

Course reference code in SkillsConnect: CRS-Q-0005407-SE

For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:

·  Skills Connect: www.skillsconnect.gov.sg

Union Training Assistance Programme (UTAP):

·  NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Price

Individual Pricing w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$606.00 S$674.60
SkillsFuture Funding, >=40 yrs old S$430.00 S$498.60
WTS Funding (95%) S$49.00 S$117.60
Corporate Pricing
Non-SME w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$606.00 S$674.60
SkillsFuture Funding, >=40 yrs old S$430.00 S$498.60
WTS Funding (95%) S$49.00 S$117.60
SME w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$430.00 S$498.60
SkillsFuture Funding, >=40 yrs old S$430.00 S$498.60
WTS Funding (95%) S$49.00 S$117.60

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes

SSO