Study security operations procedures

• Retrieve and study security operations procedures

• Record relevant information for site inspection

• List details of security operations procedures and formulate site inspection checklist

• Ensure safety, security and confidentiality for all information

Supervise direction of security officers

• Schedule security officer duties effectively

• Allocate security officer duties and responsibilities in a fair and equitable manner

• Conduct briefing/roll call clearly and accurately before commencement of work

• Take appropriate actions when encountering problems in supervision of security officers

Supervise control of security officers

• Use appropriate interpersonal skills to address problem

• Take immediate/appropriate action to handle situation when security officers encounter problems/difficulties in carrying out duties

• Maintain discipline of security officers and take appropriate action when necessary

• Conduct coaching and counseling to assist them in meeting performance standard

• Monitor security officers to ensure that required level of security service is maintained to meet client’s needs

Supervise emergency situations

• Brief security officers on organisational procedures to be adopted during emergencies

• Check security duties to ensure they are performed in accordance

• Review emergency site plan regularly

• Take immediate action (on being informed of an emergency) to handle situation