Full program description

WSQ Induct Security Personnel

What's In It For Me

  • Supervisory skills for career progression.
  • Learn how to supervise and manage junior officers.
  • Conduct induction training to orientate junior officers to operation's procedures and equipment.

Course Overview

Who Should Attend

This security training course is suitable for anyone who wants to start a career as a Security Supervisor or any Security officer who wants to upgrade themselves with supervisory skills for career advancement opportunities in the Security Industry.

Course Duration

24 Hours (3 Days Excluding Assessment)

Mode of Assessment

2.5 hours per candidate (1.5 hours for Written Test and 1 hour for presentation of project work)

Certification Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of Attendance from NTUC LearningHub®

Course Objectives

This module provides trainee with the knowledge and skills in supervising and managing junior security officers. Upon completion of this module, trainee will be equipped with the necessary and relevant supervisory and managerial skills required as a Security Supervisor to induct security personnel and be able to apply them at the workplace.

Course Outline

  1. Prepare to induct security officer

    • Use job aids (which may include OJT guide, Instructor guide) to conduct induction on site

    • Develop job aids

    • Obtain clearance for induction to be carried out without causing disruption or inconvenience to other users & inform appropriate person

    • Communicate roles & responsibilities of new security officers according to organisational procedures

    • Introduce new security officers to appropriate person in charge of security, fire & safety functions

  2. Conduct induction on access control

    • Orientate on layout of premises in relation to access control points & show exact location

    • Explain control & issuance of keys

    • Explain control of vehicles at entrance & restricted areas

    • Explain control of movement of goods

    • Explain on use of access control equipment & systems

  3. Conduct induction on patrolling

    • Orientate security officers on patrolling premises according to organisational procedures

    • Show security officers on use of patrolling equipment

    • Bring security officers on patrol routes & critical points

    • Explain reporting of risks, hazards & defects according to organisational procedures

  4. Conduct induction on security and alarm systems

    • Orientate security officers on use of equipment & control panel

    • Explain Command Centre operations according to organisational procedures

    • Explain operational status & readiness of system to security officers

    • Show security officers a list of contact persons should emergencies arise

    • Show security officers the steps to make telephone calls to appropriate authorities when emergencies occur

    • Direct security officers on steps to take during an evacuation

    • Show & familiarise security officers on making announcement during emergencies

    • Show & familiarise security officers on documentation of records

  5. Conduct induction on reception duties

    • Orientate security officers on reception duties

    • Orientate security officers on handling of walk-in visitors

    • Orientate security officers on handling of telephone calls according to organisational procedures

    • Orientate security officers on handling emergency & threatening calls

    • Orientate security officers on providing information to building users

    • Orientate security officers on handling lost-&-found property

Pre-requisites

  • At least a lower secondary educational qualification

OR

  • Participants with the following competency ratings from the Employability Skills are eligible:
    • Listening/Speaking Min. Level 5
    • Reading/Writing Min. Level 5
    • Numeracy Min. Level 5

Medium of Instruction & Trainer

  • Feedback and Work observation – presentation, role play, report writing (85%) – carried out individually throughout the entire training duration and on the Final Assessment day.

Trainer : Trainee Ratio : 1:20

Funding Information

Course reference code in SkillsConnect: CRS-Q-0026187-SE

For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:

·  Skills Connect: www.skillsconnect.gov.sg

Union Training Assistance Programme (UTAP):

·  NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Price

Individual Pricing w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$572.00 S$640.60
SkillsFuture Funding, >=40 yrs old S$380.00 S$448.60
WTS Funding (95%) S$49.00 S$117.60
Corporate Pricing
Non-SME w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$572.00 S$640.60
SkillsFuture Funding, >=40 yrs old S$380.00 S$448.60
WTS Funding (95%) S$49.00 S$117.60
SME w/o GST w GST
Course Fee S$980.00 S$1048.60
SkillsFuture Funding, >=21 yrs old S$380.00 S$448.60
SkillsFuture Funding, >=40 yrs old S$380.00 S$448.60
WTS Funding (95%) S$49.00 S$117.60

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes

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