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Incident Response (Manage Security Emergencies) is a Program

Incident Response (Manage Security Emergencies)

Time limit: 27 days

$1,035 Enroll

Full program description

Incident Response (Manage Security Emergencies)

What's In It For Me

  • A module that is part of nationally recognized diploma in security management.
  • Identify roles and functions of emergency response teams competently.
  • Manage any security emergencies and execute emergency response plans confidently.

Course Overview

This course equips the security personnel to:

  • Identify roles and functions of emergency resposne team
  • Execute security emergency response plan
  • Manage minor security emergenices (business-as-usual)
  • Manage major security emergencies (involving authorities)
  • Assist emergency response team in handling post-emergency activities

Who Should Attend

  • Security Manager
  • Operations Manager
  • Operations Executive
  • Chief Security
  • Officer or equivalent rank 

Course Duration

24 hrs / 3 Hours (Excluding Assessment)

Course Outline

Prepare handle client enquiries and requests

  • Functions that make up the structure of an Emergency Response Team
  • Key personnel involved in an Emergency Response Team and their roles and responsibilities
  • Roles and responsibilities of a Security Manager in an Emergency Response Team.
  • Types of training to enable the Emergency Response Team to execute their roles and responsibilities effectively during emergencies
  • Key areas that an Emergency Response Plan must address in order for it to be an effective plan.
  • Importance of familiarizing with the Emergency Response Plan, ensuring that it covers all aspects of emergencies.
  • Fundamental differences between Minor and Major Emergencies and the legal boundaries, constraints and authorities of the security manager during those emergencies.
  • Techniques / skills required in dealing with major emergencies.
  • Suggestions on how to coordinate rescue efforts with the authorities such as the Police, fire and medical services.

Mode of Assessment

A 3 hours assessment (2hrs for written test and 1hr for final interview) will be conducted by POLWEL at the end of the module.

Certification Obtained and Conferred by

Statement of Attainment (SOA) from the SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-ICM-4003-1.1 Incident Response. 

Course Objectives

This course aims to provide people already working or wishing to enter the Security Industry with the skills and knowledge required to manage security emergencies within the Security Industry.


  • Prior skills and knowledge in basic principles of security management, in conducting security assessment study of client’s site, preparing a detailed security operations order and developed manpower deployment plan
  • Participants with the following competency ratings from the Employability Skills are eligible:
    • Listening/Speaking Min. Level 6
    • Reading/Writing Min. Level 6
    • Numeracy Min. Level 6

Funding Information

Skillsconnect Course Reference Code:

  • CRS-Q-0037823-SEC

For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 70% funding is available.

Union Training Assistance Programme (UTAP):

·  NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC Learninghub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 


Individual Pricing w/o GST w GST
Course Fee S$1035.00 S$1107.45
SkillsFuture Funding, >=21 yrs old S$645.00 S$717.45
SkillsFuture Funding, >=40 yrs old S$103.50 S$175.95
WTS Funding (95%) S$51.75 S$124.20
Corporate Pricing
Non-SME w/o GST w GST
Course Fee S$1035.00 S$1107.45
SkillsFuture Funding, >=21 yrs old S$645.00 S$717.45
SkillsFuture Funding, >=40 yrs old S$103.50 S$175.95
WTS Funding (95%) S$51.75 S$124.20
Course Fee S$1035.00 S$1107.45
SkillsFuture Funding, >=21 yrs old S$103.50 S$175.95
SkillsFuture Funding, >=40 yrs old S$103.50 S$175.95
WTS Funding (95%) S$51.75 S$124.20

Prices are subject to changes and other LHUB miscellaneous fees

* Companies are to claim 20% directly with SSG

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY