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WSQ Supervise Work Improvement Processes is a Program

WSQ Supervise Work Improvement Processes

Time limit: 16 days

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Full program description

WSQ Supervise Work Improvement Processes

What's In It For Me

  • Learn how to plan work improvement activities
  • Acquire skills to implement work improvement processes
  • Learn how to standardise improved work processes

Course Overview

This course is developed to enable an individual to acquire supervisory skills and knowledge in supervising and implementing work improvement processes in the workplace.

Who Should Attend

This course is suitable for supervisory/managerial staff in service-related jobs like IR technicians, manufacturing, logistics and real estate maintenance and management.

Course Duration

16 hours (2 days) inclusive of assessment hours


Course Outline

  • Plan work improvement activities
  • Implement work improvement processes
  • Standardise improved work processes

Mode of Assessment

  • Written text (45 minutes) are conducted at the end of the training course.
  • An assignment needs to be submitted 14 days after the training is conducted
  • Role Play and individual presentation (1 hour 15 minutes) will be conducted 2 days after assignment has been submitted

Certification Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)


  • Completed O-level and are able to speak, read and write in basic English


  • Participants with the following competency ratings from the Employability Skills System (ESS) are eligible:
  • Listening/Speaking Min. Level 5
  • Reading/Writing Min. Level 5
  • Numeracy Min. Level 5

Medium of Instruction & Trainer

  • Lecture presentation
  • Role plays/group discussion
  • Work assignment

Teacher: Student ratio is 1:20 

Funding Information

Course reference code in SkillsConnect: CRS-Q-0001723-MF

Skills Development Fund (SDF) and SkillsFuture Funding:

  Participants must attend at least 75% of the course, complete the exam with a pass or competent result.

  Online applications are not applicable to companies applying for funding with Absentee Payroll.

  Workforce Training Support (WTS) funding only applies to a trainee who is 35 years old and above with a monthly income of $1,900 and below.

For Company Registration:

  Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.

  Training Grant number is to be submitted together with the registrations.

  Payment for the course must be using company cheque or via GIRO.

  For more information on SDF Training Grant application, please click here

Union Training Assistance Programme (UTAP):

  NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 


Individual Pricing w/o GST w GST
Course Fee S$900.00 S$963.00
SkillsFuture Funding, >=21 yrs old S$628.00 S$691.00
SkillsFuture Funding, >=40 yrs old S$500.00 S$563.00
WTS Funding (95%) S$45.00 S$108.00
Corporate Pricing
Non-SME w/o GST w GST
Course Fee S$900.00 S$963.00
SkillsFuture Funding, >=21 yrs old ^ S$628.00 S$691.00
SkillsFuture Funding, >=40 yrs old S$500.00 S$563.00
WTS Funding (95%) S$45.00 S$108.00
Course Fee S$900.00 S$963.00
SkillsFuture Funding, >=21 yrs old S$500.00 S$563.00
SkillsFuture Funding, >=40 yrs old S$500.00 S$563.00
WTS Funding (95%) S$45.00 S$108.00

Prices are subject to changes and other LHUB miscellaneous fees

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY