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Personal Effectiveness powered by John Maxwell - Level 3 is a Program

Personal Effectiveness powered by John Maxwell - Level 3

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Full program description

Personal Effectiveness powered by John Maxwell - Level 3

Course Overview

Nothing is more gratifying than looking back at who you are now and realising that you have grown much more than you thought you could. How can you further achieve your highest potential in the area of personal excellence?

We know that those who can first manage themselves will ultimately be able to manage others. Personal effectiveness is the foundation of great management and positive role modelling. Designed in 3 main lessons, learners can acquire skills to empower themselves and take personal responsibility in their own competency development. Through building winning relationships, learners will also recognise the importance of effective communication to successfully engage leaders and team members. They will learn practical approaches to improve their performance in leading their teams during decision making sessions.

Get out of your comfort zone and take the first step in believing in yourself. Based on John Maxwells signature leadership series programmes, insightful and powerful concepts from The 5 Levels of Leadership and The 360 Leader have been included to support the course objectives and enhance your learning journey.

Who Should Attend

New and current supervisors or managers from various sectors.

Course Duration

16 Hours / Full-time

Course Outline

1. EMPOWER Yourself As A Leader
Choices, actions, and behaviours. How can you be accountable for your own successes? Through boosting personal skill-sets, learners are encouraged to be involved in their organisational policies or practices to develop their own capabilities. They will also recognise the importantance of their roles in influencing others when they demonstrate competence and knowledge in their area of work, as well as their responsibility towards the development of their team members.
The topics include:

  • What is Leadership?
  • A Leaders Competence
  • Be Accountable for Your Growth
  • Pursue Development Opportunities
  • Be Responsible for the Growth of Your Team
John Maxwell Highlights: Learn interesting insights about The 5 Levels of Leadership

2. ENGAGE Your Leader & Your People

Good communication is the foundation and lifeblood in all successful organisations. Learners will identify various communication styles and tactics to ensure that effective communication can take place. Communication barriers will also be addressed. They will learn ways to approach their leader and how they can build winning relationships through the adoption of powerful communication techniques.
The topics include:

  • Leading Your Leader
  • Communicate All Around
  • Leader-You and You-Team Communication
  • The Communication Process
  • Be a Credible and Effective Communicator
  • Barriers to Communication
John Maxwell Highlights: Explore valuable tips on 360 degree communication with your leader and your team.

3. EXECUTE Team Decision Making

How can you make better decisions with confidence? This lesson enables learners to identify their roles as a leader in making decisions for their team. A simple 4-step process will be introduced allowing easy application in any context. A statistical analysis tool and other practices will be shared with a concluding role-play.

The topics include:

  • Stepping Up
  • Leading Team in Decision-Making
  • Considerations to Decision-Making & The Impact On The People & Organisation
  • Decision-Making Process
John Maxwell Highlights: Understand approaches on leading up and how you can lighten your leader's load.

Mode of Assessment

Participants would be assessed through course assessment exercises.

Certification Obtained and Conferred by

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.

  • Mapped to WSQ Develop Self to Maintain Professional Competence at Supervisory Level

Course Objectives

At the end of the programme, learners will be able to:

  • Communicate effectively
  • Lead team decision making
  • Develop and maintain professional competence


Participants should be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

Medium of Instruction & Trainer


Trainer : Trainee Ratio is 1:20

Additional Note

- Important Note -

Transition of Leadership and People Management (LPM) WSQ to Skills Framework (SFw) 

Transition Period is 18 months from 1 April 2019 to 30 September 2020

From 1 April 2019, the Leadership and People Management (LPM) WSQ will be transited to the Skills Framework construct.

  • Each LPM WSQ Skills Standard (SS) is mapped to a Technical Skills and Competencies (TSC) across IP (SFw) and Retail (SF), at the corresponding levels. Following the transition, all SOAs will reflect the respective TSC titles and Proficiency Levels instead of the LPM WSQ SS title.
  • Existing LPM WSQ qualifications titles and module bundling will be retained. 
  • Trainees who have commenced studies of qualification programmes accredited to SS are to complete the programmes within the 18-month transition period. Trainees will be awarded qualifications based on existing SS codes.
  • LHUB will offer LPM WSQ modules (SS) till 14 February 2020.
  • LHUB will offer LPM (SF) modules under SFw from 1 March 2020.
  • There should not be any WSQ courses based on SS from LPM WSQ Framework from 1 October 2020.
  • For more information, visit SSG Website:


Individual Sponsored Corporate Sponsored
    Non-SME SME
  w/o GST w GST w/o GST w GST w/o GST w GST
Original Course Fee S$500.00 S$535.00 S$500.00 S$535.00 S$500.00 S$535.00
Singapore Citizens & PRs aged 21 years and above S$260.00 S$295.00 S$260.00 S$295.00 S$50.00 S$85.00
Singapore Citizens aged 40 years and above S$50.00 S$85.00 S$50.00 S$85.00 S$50.00 S$85.00
Singapore Citizens aged 35 years and above who are not earning more than $2,000 per month (WTS Scheme) S$25.00 S$60.00 S$25.00 S$60.00 S$25.00 S$60.00

^Applicable for Singapore Citizen ABOVE 21 yrs & BELOW 40 yrs old / Singapore PRs

  • Individuals may enjoy UTAP and WTS funding. Terms and conditions apply. For more information, please contact us at +65 6336 LHUB (5482) or email

SkillsConnect Code: 

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees