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People and Performance Management powered by John Maxwell - Level 4 is a Program

People and Performance Management powered by John Maxwell - Level 4

Self-paced

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Full program description

People and Performance Management powered by John Maxwell - Level 4

Course Overview

As a manager, you have the critical responsibility of managing team performance to ensure that organisational goals are achieved. To do that, you need to take steps to create a high-performing team and prevent dysfunctional behaviour amongst team members. This was well put by John Maxwell. 

Most teams dont naturally get better on their own. Left alone, they dont grow, improve Instead, they tend to wind down then it inevitably slides down.

In this course, you will possess the ability to develop and implement team plans to support organisational priorities. It includes managing team performance to achieve business results and rewarding team performance.

Who Should Attend

  • Professionals (Managers) who aspire to be groomed to manage the achievement of results across teams
  • Professionals, Senior Executives, Leaders, Heads of Department, Managers, Assistant Managers, Aspiring Managers

Course Duration

16 Hours| 2 Days: Facilitated Classroom

Course Outline

1.  Develop Team Plan to Achieve Success

 The topics include:

  • Organisational policies and procedures relating to the development of team plans, identification and management of risks, remuneration and performance management
  • Theories and concepts on performance management and incentives
  • Market trends and developments in relation to remuneration and performance management
  • Work with team leaders to develop team plans in accordance with expected performance
  • Identify, request and allocate resources required for teams to implement the team plans
  • Identify the success criteria to evaluate team performance
  • Identify and monitor potential risks of strategic impact on business objectives to develop mitigation strategies
  • Consult stakeholders to obtain inputs and garner support on team plans

2.  Manage and Reward Team Performance

The topics include:

  • Legal and ethical considerations relating to the management and reward of team performance
  • Relevant professional or industry codes of practice and standards relating to remuneration and performance management
  • The relationship between business objectives and the development and implementation of business plans and processes at the departmental level
  • Manage and reward team leader performance in accordance with organisational policies and procedures to achieve expected performance

3.  Monitor Team Performance

 The topics include:

  • The relationship between high-level strategy and the development and implementation of performance plans and processes at the departmental levels
  • Implications and impact on employees and the organisation arising from the team planning process, risk management processes, remuneration and performance management processes
  • Provide regular feedback to team leaders to maintain awareness of expected and actual performance to make improvement
  • Support team leaders to manage issues relating to employee performance to achieve team results
  • Gather and analyse data on team performance using appropriate methods and prepare recommendations to enhance future activities and performance of the team
  • Assess emotional states of team leaders and respond appropriately to emotional cues when managing performance across teams to ensure individual needs are addressed
  • Keep abreast of performance management processes by subscribing to diverse learning channels and participating in peer discussions to enhance own competence in managing performance management

Mode of Assessment

You will be assessed through course assessment methods using Written Assessment and Written Report.

Certification Obtained and Conferred by

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.

  • Mapped to WSQ Monitor and Reward Performance Across Teams to Manage Achievement of Results

Course Objectives

At the end of the course, you will be able to:

  • Develop Team Plan to Achieve Success
  • Manage and Reward Team Performance
  • Monitor Team Performance

Pre-requisites

You must be able to:

  • Listen and speak English at a proficiency level equivalent to the Employability Skills Workforce skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 6
  • Read and Write English at a proficiency level equivalent to the ES WSQ WPL Level 6
  • Manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) Level 6
  • Have at least 3 years of working experience in Professionals, Managers & Executives (PMEs) role

Medium of Instruction & Trainer

English

Trainer: Trainee Ratio is 1: 20

Additional Note

IMPORTANT NOTE 

Transition of Leadership and People Management (LPM) WSQ to Skills Framework (SFw) 

Transition Period is 18 months from 1 April 2019 to 30 September 2020 

From 1 April 2019, the Leadership and People Management (LPM) WSQ will be transited to the Skills Framework construct.

  • Each LPM WSQ Skills Standard (SS) is mapped to a Technical Skills and Competencies (TSC) across IP (SFw) and Retail (SF), at the corresponding levels. Following the transition, all SOAs will reflect the respective TSC titles and Proficiency Levels instead of the LPM WSQ SS title
  • Existing LPM WSQ qualifications titles and module bundling will be retained
  • Trainees who have commenced studies of qualification programmes accredited to SS are to complete the programmes within the 18-month transition period. Trainees will be awarded qualifications based on existing SS codes
  • LHUB will offer LPM WSQ modules (SS) till 14 February 2020
  • LHUB will offer LPM (SF) modules under SFw from 1 March 2020
  • There should not be any WSQ courses based on SS from LPM WSQ Framework from 1 October 2020
  • For more information, visit SSG Website: https://www.ssg.gov.sg/wsq/Industry-and-Occupational-Skills/Leadership-People-Management.html 

Price

 

Individual Sponsored

Non-SME

SME

 

w/o GST

w GST

w/o GST

w GST

w/o GST

w GST

Original Course Fee

 $650.00

 $695.50

 $650.00

 $695.50

 $650.00

 $695.50

Singapore Citizens & PRs aged 21 years and above

 $410.00

 $455.50

 $410.00

 $455.50

 $65.00

 $110.50

Singapore Citizens aged 40 years and above

 $65.00

 $110.50

 $65.00

 $110.50

 $65.00

 $110.50

Singapore Citizens aged 35 years and above who are not earning more than $2,000 per month (WTS Scheme)

 $32.50

 $78.00

 $32.50

 $78.00

 $32.50

 $78.00

Individuals may enjoy WTS funding. Terms and conditions apply. 

For more information, please contact us at +65 6336 LHUB (5482).

When you sign in to your SkillsConnect account, please use the course reference number CRS-Q-0040218-INP to find this course.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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