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Improving your Writing at Work (Intermediate) (ES WSQ - Workplace Literacy Writing (Intermediate)) is a Program

Improving your Writing at Work (Intermediate) (ES WSQ - Workplace Literacy Writing (Intermediate))

Time limit: 45 days

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Full program description

Improving your Writing at Work (Intermediate) (ES WSQ - Workplace Literacy Writing (Intermediate))

What's In It For Me

  • Handle basic social media
  • Able to interpret simple directions, schedules, signs etc
  • Able to handle jobs and/or training that require basic oral and writing

Course Duration

45 Hours (Excludes Assessment)

Course Outline

The course integrates Reading and Writing skills and covers the following:
  1. Writing job application and resumes
  2. Taking effective telephone messages
  3. Writing effective email messages, letters and reports
  4. Creating survey forms
  5. Describing a situation
  6. Writing persuading advertisements
  7. Writing a supporting statement, organising passages
  8. Paraphrasing and summarising information

Mode of Assessment

  • All trainees for Workplace Literacy (WPL) are required to sit for a Pre WPLN Assessment to evaluate their language proficiency levels before they are recommended to the different levels for class.
  • The Pre WPLN Assessment is computer-based and consists of four components - Reading, Listening, Speaking and Writing.
  • After the completion of the training, all trainees are required to sit for a Post WPLN Assessment to assess their improvements.

Certification Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) for Workplace Literacy

  • Mapped to ES WSQ - Workplace Literacy Writing (Intermediate)

Course Objectives

This course is for adult learners who need English to

  • handle basic survival needs for very routine social demands;
  • understand simple phrases containing familiar vocabulary, spoken slowly with frequent repetition;
  • interpret simple directions, schedules, signs, maps and menus;
  • fill out forms and write short, simple notes and messages based on familiar situations;
  • handle jobs and/or training that involve basic oral and written instructions and diagrams.


The trainee must have WPLN Assessment results to determine their workplace literacy & numeracy level

Medium of Instruction & Trainer

Teacher: Student Ratio is 1: 20

Funding Information

Frequency Skillsconnect Reference Number Course Name
1st Time CRS-Q-0020808-ES Workplace Literacy (Writing) - Intermediate [a]
2nd Time  CRS-Q-0021251-ES Workplace Literacy (Writing) - Intermediate [b]
3rd Time  CRS-Q-0021550-ES Workplace Literacy (Writing) - Intermediate [c]

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course and to complete Post-Training Assessment.
  • Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

  • Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.
  • Training Grant number is to be submitted together with the registrations.
  • Online applications are not applicable for companies applying funding with Absentee Payroll.
  • Payment for the course must be using company cheque or via GIRO.
  • For more information on SDF Training Grant application, please click HERE

Union Training Assistance Programme (UTAP):

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

    * UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 


Individual Pricing Total Fee for Course & Post Assessment (Incl. GST)
Course Fee S$727.60
SkillsFuture Funding, >=21 yrs old S$170.56
SkillsFuture Funding, >=40 yrs old S$110.56
WTS Funding (95%) S$80.56
Corporate Pricing
Non-SME Total Fee for Course & Post Assessment (Incl. GST)
Course Fee S$727.60
SkillsFuture Funding S$170.56
SkillsFuture Funding, >=40 yrs old S$110.56
WTS Funding (95%) S$80.56
Course Fee S$727.60
Enhanced Training Support for SMEs Companies (90%) S$110.56
WTS Funding (95%) S$80.56

Prices does not include Pre- assessment fees (if applicable) and other LHUB miscellaneous fees. All prices are inclusive of GST. 

Price rounded to the nearest cent and are subject to changes.

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 
 SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY