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Extensive Literacy at Work (Intermediate) (ES WSQ - Workplace Literacy Comprehensive (Intermediate)) is a Program

Extensive Literacy at Work (Intermediate) (ES WSQ - Workplace Literacy Comprehensive (Intermediate))

Time limit: 90 days

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Full program description

Extensive Literacy at Work (Intermediate) (ES WSQ - Workplace Literacy Comprehensive (Intermediate))

*Please note that the course will commence in AUGUST 2020

What's In It For Me

  • Handle basic social media
  • Able to interpret simple directions, schedules, signs etc
  • Able to handle jobs and/or training that require basic oral and writing

Course Duration

90 Hours (Excludes Assessment)

Course Outline

The course integrates the teaching of the key skills of Listening, Speaking, Reading and Writing in the following areas:
  1. clarify or request clarification;
  2. receive and respond to instruction;
  3. respond appropriately to common personal information questions;
  4. converse about daily and leisure activities and personal interests;
  5. identify or use appropriate language for informational purposes;
  6. select and analyze work-related information for a given purpose and communicate it to others orally;
  7. demonstrate effective telephone techniques;
  8. interpret advertisements, labels, charts and price tags in selecting goods and services;
  9. interpret information or directions to locate merchandise;
  10. identify or use different types of transportation in the community and interpret traffic information, transportation schedules and fares;
  11. interpret job-related technical information such as manuals and training classes;
  12. interpret written workplace announcements and notices;
  13. interpret and write work-related notes, memos, letters and email;
  14. interpret permit and license requirements;
  15. record information on forms, charts and checklists; 

Mode of Assessment

  • All trainees for Workplace Literacy (WPL) are required to sit for a Pre WPLN Assessment to evaluate their language proficiency levels before they are recommended to the different levels for class.
  • The Pre WPLN Assessment is computer-based and consists of four components - Reading, Listening, Speaking and Writing.
  • After the completion of the training, all trainees are required to sit for a Post WPLN Assessment to assess their improvements.

Certification Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) for Workplace Literacy

  • Mapped to ES WSQ - Workplace Literacy Comprehensive (Intermediate)

Course Objectives

This course is for adult learners who need English to:

  • handle basic survival needs for very routine social demands;
  • understand simple phrases containing familiar vocabulary, spoken slowly with frequent repetition;
  • interpret simple directions, schedules, signs, maps and menus;
  • fill out forms and write short, simple notes and messages based on familiar situations;
  • handle jobs and/or training that involve basic oral and written instructions and diagrams.





Trainee must have WPLN Assessment results to determine their workplace literacy & numeracy level.

Medium of Instruction & Trainer

Teacher: Student Ratio is 1: 20

Funding Information

Frequency Skillsconnect Reference Number Course Name
1st Time CRS-Q-0020657-ES Workplace Literacy (Comprehensive) - Intermediate [a]
2nd Time  CRS-Q-0021252-ES Workplace Literacy (Comprehensive) - Intermediate [b]

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course and to complete Post-Training Assessment.

For Company Registration:

  • Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.
  • Training Grant number is to be submitted together with the registrations.
  • Online applications are not applicable for companies applying funding with Absentee Payroll.
  • Payment for the course must be using company cheque or via GIRO.
  • For more information on SDF Training Grant application, please click HERE

Union Training Assistance Programme (UTAP):


Course may be applicable for UTAP funding. Please contact sales consultants for more information.

Additional Note

Course will commence in April 2020.



Individual Pricing Total Fee for Course & Post Assessment (Incl. GST)
Course Fee S$1722.70
SkillsFuture Funding, >=21 yrs old S$408.62
SkillsFuture Funding, >=40 yrs old S$263.62
Corporate Pricing Total Fee for Course & Post Assessment (Incl. GST)
Course Fee S$1722.70
SkillsFuture Funding S$408.62
SkillsFuture Funding, >=40 yrs old S$263.62
Course Fee S$1722.70
Enhanced Training Support for SMEs Companies (90%) S$263.62

Prices does not include Pre- assessment fees (if applicable) and other LHUB miscellaneous fees. All prices are inclusive of GST. 

Price rounded to the nearest cent and are subject to changes.

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 
 SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY