Full program description

Fundamentals of the Personal Data Protection Act (PDPA)

What's In It For Me

  • Gain an overview and understanding of PDPA.
  • Learn on the legislative and regulatory requirements of PDPA
  • Learn to prepare management report for follow-up.

Course Overview

Course Code: FOPDPA

SkillsConnect Code: CRS-Q-0027969-BM

The course will provide students a good overview and understanding of the PDPA and how it may be applied to the organisations for compliance. Areas covered in the training include key legislative and regulatory requirements of PDPA and how students can help ensure compliance and alignment with PDPA, as well as prepares management report for follow-up.

The course will be conducted using the PDPA BM WSQ Standard Curriculum and Standard Assessment Plan developed by PDPC. Students will be awarded with a BM WSQ Statement of Attainment (SOA) issued by SSG upon successful course completion and assessment.

Who Should Attend

The suitable students for this programme are likely to be:

  • Compliance Managers or Data Protection Officers (DPOs) and
  • Human Resource, Admin, IT personnel, Sales and Business Development Executive / Managers who need to be involved in data protection matters.

Course Duration

2 Days / 16 Hours

Course Outline

Introduction to Personal Data Protection Act (PDPA)

  • Objectives of the Data Protection Regime
  • Key Terms – Personal Data, Business Contact Information (BCI), Individual & Organisations, Data Intermediary and Other Key Terms
  •  Who Will Not be Impacted?

Data Protection Provisions and Do Not Call Provisions

  • PDPA 9 Key Obligations/ Consent Obligation/ Purpose Limitation Obligation/
  • Notification Obligation/ Access & Correction Obligation/ Accuracy Obligation
  • Protection Obligation/ Retention Limitation Obligation
  • Transfer Limitation Obligation/ Openness Obligation
  • Existing Data and Other Existing Laws
  • Selected Topics – Employment, NRIC

Data Protection Provisions and Do Not Call Provisions

  • Selected Topics – CCTV,  Anonymisation, Research & Analytics, Online Activities
  • Do Not Call Provisions:
    • DNC Registry – Specified Message and Examples
    • Exemption Order
    • DNC Operational Rules
    • Spam Control Act
  • Assessment: Understanding Data Protection Provisions and Do Not Call Provisions under the PDPA

Roles of Data Protection Officer (DPO)

  • Appointment of DPO/ Possible Roles of a DPO/ Governance Structures
  • Assessment: Develop a Governance Structure for Your Organisation

Recap Lesson

  • Personal Data Protection Act/ Key Terms and Obligations of PDPA
  • Do Not Call Provisions

Create an Organisation’s Data Inventory Map (DIM) and Identify Possible Areas of Non-Compliance

  • What is a DIM and How to Create One for the Organisation
  • Example of a DIM
  • Assessment: Develop a DIM for Your Organisation. Explain Your DIM.
  • Assessment: Use the Checklist Provided, List 4 Possible Areas of Non-Compliance in Your Organisation

Develop a Process for Handling Complaints Relating to Data Protection

  • Typical Complaint Handling Process
  • What to Consider When Developing Process for Handling Complaints Relating to Data Protection
  • Example of Complaint Handling Process Relating to Data Protection
  • Assessment: Develop a Process for Handling Complaints Arising From a Breach of One of the 9 Key Obligations

Training and Communications to Staff

  • Objectives and Outcomes of Staff Training and Communications
  • What to Consider When Developing a Training and Communications Plan
  • Example of a Training and Communications Plan
  • Assessment: Create a Training and Communications Plan for Your Organisation

Certification Obtained and Conferred by

Awarded Statement of Attainment (SOA) 

Upon completion of the course, students will be awarded with the following SOA from SkillsFuture Singapore (SSG):

  1. BM-RM-301E-1 Facilitate Compliance with Legislative and Regulatory Requirements

Course Objectives

After completing this course, students will be able to:

  • Identify legislative and regulatory requirements under the PDPA that the organisation has to comply with,
  • Communicate key legislative and regulatory requirements under the PDPA and related management systems to relevant stakeholders to facilitate compliance,
  • Assess the organisation’s internal policies and procedures to ensure compliance,
  • Identify and document areas of non-compliance in business activities;
  • Assist in review of the organisation’s guidelines / policies for adherence to requirements under the PDPA,
  • Assist in the implementation of procedures to ensure adherence to requirements under the PDPA in the day-to-day operations of the organisation, and
  • Prepare management report for follow-up action.

Pre-requisites

Students are assumed to be able to:

  • Understand relevant organisational strategies, objectives, culture, policies, processes and products / services;
  • Have information gathering skills to gather and collate necessary data;
  • Have analytical skills to assess policies and procedures;
  • Have business writing skills to prepare management report;
  • Have interpersonal and communication skills to interact with relevant stakeholders;
  • Have facilitation skills to ask the right questions to elicit necessary information; and
  • Be aware of compliance requirements of organisation.

Funding Information

Enjoy up to 50%* with Union Training Assistance Programme (UTAP) Training Grants

For individuals holding the NTUC membership card, you can enjoy up to 50% training grant support (capped at S$250 each year) when you sign up for courses supported under UTAP. This excludes miscellaneous fees such as GST and registration fee etc.

You can enjoy the funding by signing up for the NTUC Membership at selected NTUC Learning Hub and Next U registration counters.
 
* For more information on UTAP, please see here. Please note that online purchases of courses except for examinations are not available for UTAP claims.


Price

 

 

Individual Sponsored

Company Sponsored

 

w/o GST

w GST

Non-SME

SME

 

 

 

w/o GST

w GST

w/o GST

w GST

Full Course Fee

$470.00

$502.90

$470.00

$502.90

$470.00

$502.90

Singapore Citizens & PRs aged 21 years and above

$235.00

$267.90

$235.00

$267.90

$47.00

$79.90

Singapore Citizens aged 40 years and above

$47.00

$79.90

$47.00

$79.90

$47.00

$79.90

Singapore Citizens aged 35 years and above who are not earning more than $2,000 per month (WTS Scheme)

$23.50

$56.40

$23.50

$56.40

$23.50

$56.40

Remarks:

Individual Sponsored

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
  • NTUC Members can enjoy up to 50% funding (capped at $250 per year) under Union Training Assistance Programme (UTAP).

Company Sponsored

  • Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
  • Absentee payroll claimable by companies (SMEs and Non-SMEs) sponsoring candidates under WTS Scheme: Up to 95% of hourly basic salary (no dollar cap)

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees

FOPDPA