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Structured and Behavioural-Based Interview Skills is a Program

Structured and Behavioural-Based Interview Skills


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Full program description

Structured and Behavioural-Based Interview Skills

Course Overview

How would you like to have staff who not only performs well, is motivated and fits into the team? It starts with hiring the right person and this requires effective interviewing and selection skills from the interviewer. Hiring a misfit can be very expensive and detrimental to the organization. Instead of using gut feeling, a behavioural-based approach can minimize the risk of hiring the wrong person.

Who Should Attend

  • Human Resource and Line Managers/Supervisors/Executives who wants to take a reliable and effective approach towards conducting interviews

Course Duration

Training Hours: 8 hours

Course Outline

The course content is as follows: 

  • Understanding behavioural-based interviews
  • Planning before the interview, one-on-one versus panel interview
  • Design behavioural-based questions to assess competencies of candidates
  • Effective skills in listening and probing to get the most out of interviews
  • Use of various methods to increase validity in assessment of candidates
  • Apply professional and fair employment practices at interviews
  • Follow up actions after the interview (eg onboarding programme)

Certification Obtained and Conferred by

Certificate of Attendance from NTUC LearningHub Pte Ltd

Course Objectives

In this one day course, participants will be able to: 

  • Understand the principles and benefits of behavioural-based interviews
  • Design and plan for a structured interview process
  • Link  job description to job competencies
  • Formulate and apply behavioural-based questions for interviews
  • Know the different methods to assess the candidate
  • Take appropriate follow up actions after the interview

Medium of Instruction & Trainer

Medium of InstructionEnglish

Trainer to Trainee Ratio - 1:20


Existing course fee 
per pax (W/O GST)
Promotion Fee (15% off) 
per pax (W/O GST)
Promotion Fee (15% off) 
per pax (With GST)
 $ 350  $ 297.50  $ 318.33

Promotion period: until 31st Dec 2020 (Based on course start date)

Union Training Assistance Programme (UTAP):

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC Learninghub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.