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Preventing Employment Dispute Through the Evaluation and Enhancement of In-employment and End-employment Process is a Program

Preventing Employment Dispute Through the Evaluation and Enhancement of In-employment and End-employment Process


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Full program description

Preventing Employment Dispute Through the Evaluation and Enhancement of In-employment and End-employment Process

Course Overview

In October 2017, the Ministry of Manpower announced that the scope of the current Tripartite Alliance for Dispute Management (TADM) would be reviewed to cover mediation beyond the employment laws. In particular, disputes between employers and employees related to performance management/performance appraisal (in-employment processes) as well as termination and dismissal (end-employment processes) could be covered by TADM.

On the one hand, the mediation process for such disputes are likely negatively impact an organisation reputation and staff morale. On the other hand, it is resource-taxing in terms of the time, energy and effort that the Management team is required to put in during the mediation process. In the worse scenario, Employment Claims Tribunals (ECT) might be activated should mediation fail. Hence, it is of paramount importance for the Management and in-house HR practitioners to prevent and mitigate the risks of dispute and mediation by effectively evaluating and enhancing these in-employment and end-employment processes.

Who Should Attend

Who Should Attend

  • HR Officers
  • Line Managers
  • Team Leaders and newly promoted managers involved in managing people

Course Duration

Training / Lecture Hours: 8 hours

Course Outline

  • Essentials of TADM and ECT
  • In-Employment processes (performance management/performance appraisal)
  • End-Employment processes (termination and dismissal)
  • Reasons for employees non-performance
  • Three pillars of performance management
  • The missing yet importance piece of performance monitoring in performance appraisal
  • Termination and Dismissal
  • The Due Inquiry process
  • Responsible retrenchment and employers obligation
  • Year 2017 updates in Re-Employment

Certification Obtained and Conferred by

Certificate of Attendance from NTUC LearningHub Pte Ltd

Course Objectives

At the end of the workshop, learners will be able to:

  • Describe the current scope of TADM and its likely new scopes
  • Recognise the possible implications resulting from involvement in dispute and mediation under TADM
  • Identify pitfalls of in-employment and end-employment activities in relation to progressive HR
  • Evaluate gaps in existing HR practices through a self-assessment checklist
  • Identify the three interrelated pillars of handling employees performance
  • Design and implement effective due inquiry in dismissal
  • Identify the legal and moral obligations for Retrenchment
  • Design checklist to implement Re-Employment process

Medium of Instruction & Trainer

Medium of Instruction: English

Trainer to Trainee Ratio - 1:20


Existing course fee 
per pax (W/O GST)
Promotion Fee (15% off) 
per pax (W/O GST)
Promotion Fee (15% off) 
per pax (With GST)
 $ 350  $ 297.50  $ 318.33

Promotion period: until 31 Dec 2020 (Based on course start date)

Union Training Assistance Programme (UTAP):

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC Learninghub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.