Full program description

Grievances Handling and Discipline

Course Overview

Operational line managers have varying degrees of involvement in HR related activities and it is critical that they understand, and operate within best practice and comply with legislation.


This intensive one-day workshop deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces human resource concepts and covers the key areas of recruitment and selection, performance reviews, discipline and termination.

Who Should Attend

Managers and supervisors, present and aspiring, who want to develop an understanding of the human relations issues that form a growing part of management in any organisation.

Course Duration

Training/ Lecture Hours: 8 hours

Course Outline

  • An introduction to the scope of human resources responsibilities
  • Recruitment and selection
  • Rewarding employee - salary and benefits
  • Employee engagement, disciplinary, grievance and dismissal
  • Handling termination of employment
  • Managing employee performance and discipline and grievances

Certification Obtained and Conferred by

Certificate of Attendance from NTUC LearningHub Pte Ltd

Course Objectives

  • Demonstrate when to consult with HR as a line manager
  • Identify the importance of recruitment and selection and employee engagement
  • Establishing employee performance standards, monitor and review that performance

Medium of Instruction & Trainer

Medium of Instruction: English

Trainer to Trainee Ratio - 1:20


$ 374.50 (After GST)