Full program description

WSQ Schedule and Supervise Cleaning Services

What's In It For Me

  • Learn how to plan cleaning activities
  • Learn how to supervise cleaning activities
  • Learn how to handle contingencies during cleaning activities

Course Overview

On completion of this unit, the trainee shall be able to have the following knowledge and application skills to apply them to the workplace:

  • Plan cleaning activities.
  • Supervise cleaning activities.
  • Handle contingencies during cleaning activities.

Who Should Attend

The programmes are suitable for cleaning professionals looking to advance their skills with in-depth training in specialised cleaning or equip themselves with soft skills required for Cleaning Stewards.

Course Duration

16 hours (including assessment)

Course Outline

On completion, the trainee shall be able to:
  • Analyse job instructions/orders to identify cleaning activities and the resources needed in consultation with relevant stakeholders.
  • Plan and schedule cleaning activities to meet job instructions/ orders in consultation with relevant stakeholders.
  • Establish supervision plan to ensure safe and effective work performance.
  • Establish reporting plan to relevant stakeholders in accordance with organisational and contractual requirements.
  • Seek approval and/or confirmation of cleaning arrangements in consultation with relevant stakeholders in accordance with organisational procedures.
  • Conduct pre-cleaning briefing in accordance with organisational procedures.
  • Monitor worker compliance with safety requirements in accordance with regulatory and organisational policies and procedures.
  • Supervise performance of workers to meet cleaning schedules and standards in accordance with organisational procedures.
  • Adjust cleaning schedule and arrangements to meet clients’ requirements in consultation with relevant stakeholders and in accordance with organisational policies and procedures.
  • Provide feedback on work processes in consultation with relevant stakeholders.
  • Obtain information on contingencies for corrective actions in accordance with organisational procedures.
  • Take corrective actions for contingencies and report actions taken in accordance with organisational procedures.
  • Provide recommendations for prevention of future occurrences in consultation with relevant stakeholders.
  • Implement recommendations in accordance with regulatory and organisational procedures.
  • Provide feedback on the effectiveness of new processes in accordance with regulatory and organisational procedures.

Mode of Assessment

2 hours (65 minutes for Product Presentation, 25 minutes for Role Play and 30 minutes for Oral Questioning)

Certification Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of Attendance from NTUC LearningHub®

Medium of Instruction & Trainer

Lectures, demonstration, individual and group practices

Funding Information

Course reference code in SkillsConnect: CRS-Q-0021039-CLG

For company sponsored trainee who is Singapore Citizen or Permanent Resident, up to 90% funding is available from:

·  Skills Connect: www.skillsconnect.gov.sg

Union Training Assistance Programme (UTAP):

·  NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

*UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 

Price

Individual Pricing w/o GST w GST
Course Fee S$352.00 S$376.64
SkillsFuture Funding, >=21 yrs old S$80.00 S$104.64
SkillsFuture Funding, >=40 yrs old S$35.20 S$59.84
WTS Funding (95%) S$17.60 S$42.24
Corporate Pricing
Non-SME w/o GST w GST
Course Fee S$352.00 S$376.64
SkillsFuture Funding, >=21 yrs old ^ S$80.00 S$104.64
SkillsFuture Funding, >=40 yrs old S$35.20 S$59.84
WTS Funding (95%) S$17.60 S$42.24
SME w/o GST w GST
Course Fee S$352.00 S$376.64
SkillsFuture Funding, >=21 yrs old S$35.20 S$59.84
SkillsFuture Funding, >=40 yrs old S$35.20 S$59.84
WTS Funding (95%) S$17.60 S$42.24

Prices are inclusive of GST and subject to other LHUB miscellaneous fees

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

CLSSCS