Full program description

Masterclass in Optimising Your E-Commerce Business with Advanced Techniques

Course Overview

The objective of this Masterclass is to bring in overseas expert with deep experience as practitioner to share insights in areas such as using data analysis skills in analysing the market, customer preferences and e-commerce listing skills to grow online businesses further. 

Apart from having the opportunity to learn from practitioner, there are also case studies for the participant to understand on how some of the techniques can be used effectively.


  • Participants must bring along their own laptop to attend this masterclass.

Who Should Attend

Business Owners / Professionals who wish to learn about optimizing their online business

Course Duration

3 Days / 22.5 Hours

Course Outline

  • Operation Data Analysis Skills
  • Advanced E-commerce Listing Skills
  • Customer Service and Communication

Certification Obtained and Conferred by

Students who complete this masterclass with minimum 75% attendance will receive Certificate of Attendance, jointly awarded by Alibaba Business College and NTUC LearningHub.


  • Basic computer skills (Microsoft office and web browsing)
  • Basic smartphone skills (know how to download, install and do simple registration for a smartphone app)
  • Good to have: online shopping experience




For Singaporeans & PRs

For Foreigners

$660.00 (before GST) / $706.20 (with GST)

$1,980.00 (before GST) / $2,118.60 (with GST)

Mar 6-8 (Tue-Thu)