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DevOps Leader (DOL)® is a Program

DevOps Leader (DOL)®


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Full program description

DevOps Leader (DOL)®

What's In It For Me

Understand new and innovative ways to organize and manage IT. Tailored for those engaged in a DevOps Cultural Transformation.

Course Overview

NTUC LearningHub Course Code: DEVOPS1

The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.

The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.

The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives, such as the Spotify Squad Model, and has been designed to teach the key differences and emerging practices for cultural transformation through leadership in a fast-paced DevOps and Agile environment.


This course positions learners to successfully complete the DevOps Leader exam.

Who Should Attend

The target audience for the DevOps Leader course are professionals including:

  Anyone starting or leading a DevOps cultural transformation program

  Anyone interested in modern IT leadership and organizational change approaches

  Business Managers

  Business Stakeholders

  Change Agents


  DevOps Consultants

  DevOps Engineers

  IT Directors

  IT Managers

  IT Team Leaders

  Lean Coaches


  Product Owners

  Scrum Masters

  System Integrators

  Tool Providers


Trainees must meet 100% attendance to qualify for claim.

Course Duration


2 Days / 16 Hours

Course Outline

Course Introduction

  • Course Goals
  • Course Agenda

DevOps and Time

  •  What Is DevOps?
  • Why Do DevOps
  • Companies Doing DevOps
  • The Magic Equation

Key Differences Between DevOps IT and Traditional IT

  • What Sets DevOps IT apart from Traditional IT
  • How DevOps IT is Organized Differently
  • How to Perform to a Different Standard
  • How to Use Different Measurements

Becoming a DevOps organization

  • Transformational Leadership
  • Redesigning an Organization for DevOps
  • Design Principles


  1. Focus
  2. Work
  3. Information
  4. Metrics 


Value Stream Mapping

  • What is Value Stream Mapping?
  • Why Do We Need to Use this Framework?
  • Types of Maps
  • How to Create a Value Stream Map?
  • Types of Data to Collect
  • How to Handle Exceptions

Value Stream Mapping Exercise

Squad Organizational Model

  • Conway's Law
  • The Problem with Silos
  • Spotify's Squad Organization Model (Structure, Roles)
  • Squads
  • Tribes
  • Chapters
  • Guilds
  • How to Reorganize in Order to Move to this Model

Managing Cultural Change

  • What is Culture and How Does it Impact Performance?
  • Types of IT Culture
  • Cultural Traits of a DevOps Organization
  • How to Manage Change 

Culture and its Impact on Performance

  • Types of IT Culture
  • What is a DevOps Culture
  • How To Manage Change
  • The Three Phases Of Change
  • Types of Changes That Need to be Implemented

Popular DevOps Tools and Practices

  • DevOps Tools Periodic Table
  • Top DevOps Tool Categories
  • Common and Popular Practices

Building a Business Case

Bringing it all Together

Additional Sources of Information

Exam Preparations

  • Exam Requirements, Question Weighting, and Terminology List
  • Sample Exam Review

Certification Obtained and Conferred by

Official Certification Exam

Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the candidates' designation as a certified DevOps Leader (DOL). The certification is governed and maintained by the DevOps Institute.

Course Objectives

The learning objectives for DOL include a practical understanding of:

  • DevOps and time to market
  • The business and IT perspectives
  • Key differences between DevOps IT and traditional IT
  • Planning and organizing
  • Understanding performance and culture
  • Measurement differences
  • Designing a DevOps organization
  • Focusing on what matters
  • Ideas for organizing workflows
  • Sharing information
  • Defining meaningful metrics
  • Value stream mapping
  • The Spotify Squad model
  • Managing culture change
  • Popular tools and key practices
  • Putting it all together



Medium of Instruction & Trainer

Medium of Instruction: English

Trainer: Trainer Ratio is 1:25


Additional Note

PDUs for Maintaining PMP Credential 

This course is eligible for PDU Credits. Upon successful completion of this course, Project Management Professional (PMP) credential holders will be awarded 16 PDUs. Applicants need to access the PMI CCR System at to claim their PDU points with the following details:

Provider ID: 3163 

Activity ID: DEVOPS1

Activity Name: DevOps Leader (DOL)

To view the full listing of courses that is eligible for PDU points, visit



Course Fee:

  Before GST With GST
Original Course Fee $1,500.00 $1,605.00
Promo Course Fee (valid until 30 June 2020 by class start date) $700.00 $749.00
  • Government institutions like Ministry, Statutory Board, Organs-of-State are not eligible for e2i funding. Contact us if in doubt.

Certification Exam Fee (optional):

$379.50 before GST / $406.07 with GST (click here to pay now)