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Comply with Local Data Protection Requirements while Developing Innovative Products and Services is a Program

Comply with Local Data Protection Requirements while Developing Innovative Products and Services

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Full program description

Comply with Local Data Protection Requirements while Developing Innovative Products and Services

Course Overview

Learners will be able to advise on best practices and PDPA obligations so that organisation

continue to comply with local data protection requirements while it strives towards developing

innovative products and services to improve customer experience

Who Should Attend

1. Data Protection Officers

2. Staff who formulate and review data protection policies

3. Staff who develop data protection management programmes

Course Duration

2 Days/16 hours

Course Outline

Key obligations under PDPA

  • Consent obligation
  • Purpose limitation obligation
  • Notification obligation
  • Access and correction obligation
  • Accuracy obligation
  • Protection obligation
  • Retention limitation obligation
  • Transfer limitation obligation
  • Openness obligation
  • DNC provisions

Stages in data lifecycle or data supply chain

  • Collection
  • Use
  • Disclosure
  • Disposal
  • Archival

Critical customer touchpoints

  • User experience

Design thinking process and human-centred design methods to enable innovation

Role of data, data analytics and AI as foundation for business innovation

Types and providers of external data sources

  • Sourcing data creatively

Data sharing concepts including data sharing arrangements

  • Models for data sharing
  • International data sharing

Data protection by design approach

  • Principles
  • Design and software development lifecycle
  • Design and Agile software development
  • Existing ICT systems

Key obligations under the PDPA

  • DPIA
  • Collection of personal data by ICT systems
  • Access, Correction and Accuracy of Personal Data in ICT systems
  • Retention of Personal Data in ICT systems
  • Maintenance

Reference:

  • Guide to Data Protection by Design for ICT Systems
  • Guide to Data protection Impact Assessments
  • Trusted Data Sharing Framework
  • A Proposed Model Artificial Intelligence Governance Framework

Mode of Assessment

Learners will be required to undergo assessment, consisting of a written test and oral

questioning. Both will be conducted in the classroom

Course Objectives

Learners will have knowledge of the following:

  • Stages in data lifecycle or data supply chain.
  • Critical customer touchpoints.
  • Design thinking process and human-centred design methods to enable innovation.
  • Role of Data/Analytics/AI as a foundation for business innovation.
  • Types and providers of external data sources.
  • Data sharing concepts including data sharing arrangements.
  • Data Protection-by-Design approach.
  • Key obligations under the Data Protection Provision of the PDPA.

Learners will be able to perform the following:

  • Contribute to organisations data-driven design thinking initiatives
  • Build personal data protection requirements as part of the organisations data-driven design thinking process
  • Review the organisations personal data protection policies and processes to support the development of new innovative products or services

Pre-requisites

1. Learner has attended and is competent for module titled Fundamentals of Personal Data Protection Act

2. Learners are assumed to be able to:

  • Understand relevant organisational strategies, objectives, culture, policies, processes and products / services;
  • Have information gathering skills to gather and collate necessary data;
  • Have analytical skills to assess policies and procedures;
  • Have business writing skills to prepare management report;
  • Have interpersonal and communication skills to interact with relevant stakeholders;
  • Have facilitation skills to ask the right questions to elicit necessary information; and
  • Be aware of compliance requirements of organisation.

Price

Price to be advised.

DTL1