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Certified Usability Analyst (CUA) is a Program

Certified Usability Analyst (CUA)


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Full program description

Certified Usability Analyst (CUA)

Course Overview

Click here for the CITREP application guide

The digital design landscape is constantly changing, and there is an increased demand for talents who are skilled in experience design. Organisations are looking for employees who can provide solutions that cut across multiple touchpoints while creating a positive customer experience. 

Human Factor International's CUA certification is what you need if you are starting your User Experience (UX) career, planning to switch to UX or want to demonstrate your mastery of UX principles in your organisation.

Who Should Attend

  • Usability practitioners 
  • Website/intranet developers 
  • Application developers
  • Interface designers 
  • Project managers 
  • Graphic artists (web, e-commerce, informational and promotional sites, intranets, and applications)

Course Duration

7 Days / 49 Hours

Course Outline

Accelerated Training Pathway

1. User Experience Foundations

A solid working understanding of the key foundational research-based insights essential to the UX field is imperative for design. In this course, you will be able to apply the key understandings about human vision, intellect, memory, and motor functions directly to design decisions.

2. The Science and Art of Effective Web and Application Design

This course draws on the most up-to-date usability research and on the principles of successful visual design. You will learn how to create web sites that balance user performance and visual appeal.

3. User-Centered Analysis and Conceptual Design

User-centred analysis is the basis for designing software interfaces that are intuitive and easy to use. In this course, you will learn the methods of analysing user requirements.

4. Practical Usability Testing

A critical component of creating a user-centred application is progressive testing. It provides practical techniques to help you move the design into accordance with the user's needs, limitations, mental models and cognitive styles.

FAQ for Certified Usability Analyst (CUA) Exam

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w/o GST


Original Course Fee



Campaign offer for CUA package (Sign up before 31st Dec 2020)

Limited time offer, Inclusive of Online Proctored CUA Certification Exam worth $856 nett



Union Training Assistance Programme (UTAP)

NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

SkillsFuture Credits

Eligible Singapore Citizens can also use their SkillsFuture credit to offset the course fee. For more details,click here.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.


Prices are subject to other LHUB miscellaneous fees.

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