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ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals) is a Program

ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals)

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Full program description

ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals)

Course Overview

The Digital Citizen Computer Fundamentals ICT programme is a new initiative from ICDL that aims to provide introductory computing skills to users of computers. The programme comprises of 5 units and a final assignment. Each unit provides the necessary computer knowledge and up-to-date skills to be a proficient user of a computer and common computer applications which are validated by a final assignment. 

Who Should Attend

  • Trainees who are keen to understand and learn the use of basic computing for their daily lives and enhance their employability
  • Trainees with little or no experience in the use of computers

Course Duration

16 Hours 

Course Outline

Computer Basics

  • List and compare different types of computer: personal computer, laptop computer, all in one, media player, smart phone, tablet.
  • Identify and understand different components: system unit, monitor, mouse, keyboard.
  • Start the computer and log on securely using a user name and password.
  • Understand functions of a mouse: select items, move items, issue commands to computer.
  • Understand how to use the mouse: click, double-click, move with click and drag.
  • Understand mouse pointer shapes: click to enter text (I Beam), point, computer busy, hyperlink here.
  • Use click and drag to move selected items on the screen.
  • Understand that the keyboard is a mode of data entry and a method of giving commands to computer.
  • Understand and use keys on the keyboard like: letters and numbers, enter, backspace, shift, space bar, caps lock, delete.


  • Understand what a computer desktop is.
  • Understand the term icon. Recognise and understand the use of some common desktop icons like: documents, computer, networks, deleted items, browser.
  • Understand what the taskbar is and some of its features: start button to start an application, clock, ability to switch between open windows, language indicator.
  • Select, activate common desktop icons.
  • Shut down the computer properly.


  • Identify parts of a window like: title bar, scroll bars, scroll bar markers, status bar, menu bar, ribbon, toolbar.
  • Collapse, expand, resize, move, close a window.
  • Scroll up and down in a window
  • Switch between open windows.
  • Know the main types of storage media like: internal hard disk, USB Flash drive, DVD, online file storage.
  • Understand the function of different types of applications like: word processing, spreadsheet, database, presentation.

Document Creation

  • Open a word processing application.
  • Change text formatting: font types, font size.
  • Apply text formatting: bold, italic, underline.
  • Copy, cut, move text within a document.
  • Print a document from an installed printer using output options like: entire document, specific pages, number of copies.
  • Save and name a document.

File Handling

  • Understand what a file, folder is.
  • Know where files, programmes are normally stored.
  • Recognise common file types and associated icons like: doc, .xls, .mdb, .jpg, .mp3.
  • Double click to open files, folders
  • Close a file.

The Internet

  • Understand that the Internet is the global, physical network of networks, and is used to support services like the Word Wide Web (WWW) and email.
  • Understand what the World Wide Web (WWW) is.
  • Identify types of resources available on the World Wide Web (WWW).
  • Understand the importance of evaluating information on the World Wide Web (WWW).
  • Understand that an Internet service provider (ISP) provides access to the Internet.
  • Understand what a Web browser is.
  • Recognise that the default page of a Web browser is called the Home/Start page.
  • Understand the terms uniform resource locator (URL), hyperlink.
  • Understand the terms favorites/bookmarks
  • Understand the term browser history
  • Go to a URL
  • Log onto a web site using a user name and password.
  • Activate a hyperlink/image link.
  • Navigate on a web site: back, forward, home.
  • Print a web page.
  • Complete and submit a web based form
  • Understand the term search engine
  • Search for information using keywords.
  • Download a file from a web page.
  • Understand the concept of an online (virtual) community. Recognise examples like: social networking web sites, Internet forums, chat rooms, online computer games, blogs.
  • Understand the term phishing. Recognise attempted phishing.


  • Understand that email is a digital messaging service carried on the Internet.
  • Know about different email accounts: Internet Service Provider Accounts (ISPs), Webmail.
  •  Understand the make-up and structure of an email address.
  • Understand what an attachment is and the implications of its size.
  • Understand the term virus.
  • Understand security risks associated with opening certain email attachments.
  • Be aware of the possibility of receiving fraudulent and unsolicited email.
  • Understand the term address book.
  • Understand the term inbox folder, and open an email.
  • Understand the term Sent Items folder.
  • Create a new message.
  • Insert a mail address in the To field.
  • Insert a title in the Subject field.
  • Send a message.
  • Use the reply function.
  • Forward a message.

Certification Obtained and Conferred by

Successful trainees will receive the internationally recognised ICDL Certificate upon completion of the course. This certificate is administered by ICDL Singapore, a new initiative from ECDL Foundation. This is a joint certification between SSG and ICDL Singapore.

Course Objectives

The objectives of this ICDL Digital Citizen Computer Fundamentals programme is to

  • Provide trainees with practical computer skills and knowledge that would enable them to use basic functions of a computer and computer software confidently in their daily lives.
  • This ICT programme serves as a prelude module for trainees to gain the necessary ICT knowledge and skills to prepare them to progress on to ICDL modules with greater confidence

Medium of Instruction & Trainer

  • English
  • Trainer : Trainee Ratio : 1:24
  • Training Methodology: Lecture and Hands-on Practical

Funding Information

Course reference code in SkillsConnect:

  • For Training Grant application, please use the following reference code.

Reference code: CRS-Q-0025462-ES

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course, complete the exam with a pass or competent result.
  • Online applications are not applicable for companies applying funding with Absentee Payroll.
  • Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

  • Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.
  • Training Grant number is to be submitted together with the registrations.
  • Payment for the course must be using company cheque or via GIRO.
  • For more information on SDF Training Grant application, please click here

Union Training Assistance Programme (UTAP):

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 


Course Fee Payable 
Individual Pricing w/o GST w GST
 Course Fee $320.00 $342.40
SkillsFuture Funding, >=21 yrs old $64 $86.40
SkillsFuture Funding, >=40 yrs old $32 $54.40
WTS Funding (95%) $16.00 $38.40
Corporate Pricing
Non-SME w/o GST w GST
Course Fee $320.00 $342.40
SkillsFuture Funding, >=21 yrs old $64 $86.40
SkillsFuture Funding, >=40 yrs old $32 $54.40
WTS Funding (95%) $16.00 $38.40
Course Fee $320.00 $342.40
Enhanced Training Support for SMEs Companies (90%)** $32 $54.40
WTS Funding (95%) $16.00 $38.40

Prices does not include pre & post assessment fees and subject to GST and other LHUB miscellaneous fees

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes