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ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals) is a Program

ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals)

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Full program description

ES WSQ - Use Primary Functions and Applications of a Computer (ICDL Certification Module: Digital Citizen Computer Fundamentals)

Course Overview

The Digital Citizen Computer Fundamentals ICT programme is a new initiative from ICDL that aims to provide introductory computing skills to users of computers. The programme comprises of 5 units and a final assignment. Each unit provides the necessary computer knowledge and up-to-date skills to be a proficient user of a computer and common computer applications which are validated by a final assignment. 

Who Should Attend

  • Trainees who are keen to understand and learn the use of basic computing for their daily lives and enhance their employability
  • Trainees with little or no experience in the use of computers

Course Duration

16 Hours 

Course Outline

Computer Basics

  • List and compare different types of computer: personal computer, laptop computer, all in one, media player, smart phone, tablet.
  • Identify and understand different components: system unit, monitor, mouse, keyboard.
  • Start the computer and log on securely using a user name and password.
  • Understand functions of a mouse: select items, move items, issue commands to computer.
  • Understand how to use the mouse: click, double-click, move with click and drag.
  • Understand mouse pointer shapes: click to enter text (I Beam), point, computer busy, hyperlink here.
  • Use click and drag to move selected items on the screen.
  • Understand that the keyboard is a mode of data entry and a method of giving commands to computer.
  • Understand and use keys on the keyboard like: letters and numbers, enter, backspace, shift, space bar, caps lock, delete.


  • Understand what a computer desktop is.
  • Understand the term icon. Recognise and understand the use of some common desktop icons like: documents, computer, networks, deleted items, browser.
  • Understand what the taskbar is and some of its features: start button to start an application, clock, ability to switch between open windows, language indicator.
  • Select, activate common desktop icons.
  • Shut down the computer properly.


  • Identify parts of a window like: title bar, scroll bars, scroll bar markers, status bar, menu bar, ribbon, toolbar.
  • Collapse, expand, resize, move, close a window.
  • Scroll up and down in a window
  • Switch between open windows.
  • Know the main types of storage media like: internal hard disk, USB Flash drive, DVD, online file storage.
  • Understand the function of different types of applications like: word processing, spreadsheet, database, presentation.

Document Creation

  • Open a word processing application.
  • Change text formatting: font types, font size.
  • Apply text formatting: bold, italic, underline.
  • Copy, cut, move text within a document.
  • Print a document from an installed printer using output options like: entire document, specific pages, number of copies.
  • Save and name a document.

File Handling

  • Understand what a file, folder is.
  • Know where files, programmes are normally stored.
  • Recognise common file types and associated icons like: doc, .xls, .mdb, .jpg, .mp3.
  • Double click to open files, folders
  • Close a file.

The Internet

  • Understand that the Internet is the global, physical network of networks, and is used to support services like the Word Wide Web (WWW) and email.
  • Understand what the World Wide Web (WWW) is.
  • Identify types of resources available on the World Wide Web (WWW).
  • Understand the importance of evaluating information on the World Wide Web (WWW).
  • Understand that an Internet service provider (ISP) provides access to the Internet.
  • Understand what a Web browser is.
  • Recognise that the default page of a Web browser is called the Home/Start page.
  • Understand the terms uniform resource locator (URL), hyperlink.
  • Understand the terms favorites/bookmarks
  • Understand the term browser history
  • Go to a URL
  • Log onto a web site using a user name and password.
  • Activate a hyperlink/image link.
  • Navigate on a web site: back, forward, home.
  • Print a web page.
  • Complete and submit a web based form
  • Understand the term search engine
  • Search for information using keywords.
  • Download a file from a web page.
  • Understand the concept of an online (virtual) community. Recognise examples like: social networking web sites, Internet forums, chat rooms, online computer games, blogs.
  • Understand the term phishing. Recognise attempted phishing.


  • Understand that email is a digital messaging service carried on the Internet.
  • Know about different email accounts: Internet Service Provider Accounts (ISPs), Webmail.
  •  Understand the make-up and structure of an email address.
  • Understand what an attachment is and the implications of its size.
  • Understand the term virus.
  • Understand security risks associated with opening certain email attachments.
  • Be aware of the possibility of receiving fraudulent and unsolicited email.
  • Understand the term address book.
  • Understand the term inbox folder, and open an email.
  • Understand the term Sent Items folder.
  • Create a new message.
  • Insert a mail address in the To field.
  • Insert a title in the Subject field.
  • Send a message.
  • Use the reply function.
  • Forward a message.

Certification Obtained and Conferred by

Successful trainees will receive the internationally recognised ICDL Certificate upon completion of the course. This certificate is administered by ICDL Singapore, a new initiative from ECDL Foundation. This is a joint certification between SSG and ICDL Singapore.

Course Objectives

The objectives of this ICDL Digital Citizen Computer Fundamentals programme is to

  • Provide trainees with practical computer skills and knowledge that would enable them to use basic functions of a computer and computer software confidently in their daily lives.
  • This ICT programme serves as a prelude module for trainees to gain the necessary ICT knowledge and skills to prepare them to progress on to ICDL modules with greater confidence

Medium of Instruction & Trainer

  • English
  • Trainer : Trainee Ratio : 1:24
  • Training Methodology: Lecture and Hands-on Practical

Funding Information

Course reference code in SkillsConnect:

  • For Training Grant application, please use the following reference code.

Reference code: CRS-Q-0025462-ES

Skills Development Fund (SDF) and SkillsFuture Funding:

  • Participants must attend at least 75% of the course, complete the exam with a pass or competent result.
  • Online applications are not applicable for companies applying funding with Absentee Payroll.
  • Workforce Training Support (WTS) funding only applies to trainee who is 35 years old and above with a monthly income of $2,000 and below.

For Company Registration:

  • Customers who are applying funding for trainee(s), please submit Training Grant applications in SkillsConnect website before registration.
  • Training Grant number is to be submitted together with the registrations.
  • Payment for the course must be using company cheque or via GIRO.
  • For more information on SDF Training Grant application, please click here

Union Training Assistance Programme (UTAP):

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub.

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply. 


Course Fee Payable 
Individual Pricing w/o GST w GST
 Course Fee $320.00 $342.40
SkillsFuture Funding, >=21 yrs old $64 *$86.40
SkillsFuture Funding, >=40 yrs old $32 *$54.40
WTS Funding (95%) $16.00 *$38.40
Corporate Pricing
Non-SME w/o GST w GST
Course Fee $320.00 $342.40
SkillsFuture Funding, >=21 yrs old $64 *$86.40
SkillsFuture Funding, >=40 yrs old $32 *$54.40
WTS Funding (95%) $16.00 *$38.40
Course Fee $320.00 $342.40
Enhanced Training Support for SMEs Companies (90%)** $32 *$54.40
WTS Funding (95%) $16.00 *$38.40

Prices do not include pre & post assessment fees and are subjected to GST and other LHUB miscellaneous fees

*The GST is calculated based on the full course fees before the deduction of any subsidies or grants. The full GST amount will then be passed on to IRAS. The total amount payable for trainees, therefore, comprises the course fee after subsidy + GST amount based on full course fees.

Note: SkillsFuture Funding, >=21 yrs old : Applicable to Singapore Citizen/PR 

  SkillsFuture Funding, >=40 yrs old : Applicable to Singapore Citizen ONLY

Please note that prices are subject to changes